Privacy Policy

Effective Date: 24.04.2025

1. Introduction

 

At Renew Women’s Fitness and Wellbeing, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our facility, use our services, or interact with us online.

 

2. Information We Collect

 

We may collect and process the following data about you:

 

- Personal Identification Information: Name, address, phone number, email address, date of birth, and emergency contact details.

- Health Information: Relevant health conditions or fitness goals that you voluntarily provide to us in relation to our services.

- Payment Information: Bank details or payment card information, which is processed securely through third-party payment processors.

- Usage Data: Information about how you use our website, services, and facilities.

- Communications Data: Records of your correspondence with us, including emails and messages.

 

3. How We Use Your Information

 

We use your personal data for the following purposes:

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- To provide and manage your membership and services.

- To process payments and manage billing.

- To communicate with you regarding your membership, including sending important updates and information.

- To improve our services, understand customer preferences, and conduct market research.

- To provide you with promotional materials about our services, events, and offers, where you have consented to receive such information.

- To ensure compliance with legal obligations and protect our rights.

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4. Legal Basis for Processing Your Information

 

We will only use your personal data when the law allows us to. The legal bases for processing your personal data include:

 

- Your consent (where you have provided it).

- Performance of a contract with you (e.g., your membership agreement).

- Compliance with a legal obligation.

- Our legitimate interests (provided that your interests and fundamental rights do not override those interests).

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5. Data Sharing and Disclosure

 

We may share your personal information with:

 

- Service providers and contractors who assist us in providing our services (e.g., payment processors, IT services).

- Legal authorities or regulatory bodies if required by law.

- Other third parties where you have provided your consent or where it is necessary for our legitimate interests.

 

6. Data Security

 

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. We regularly review our practices to ensure your data is secure.

 

7. Data Retention

 

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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8. Your Rights

 

You have the following rights regarding your personal data:

 

- The right to access the personal data we hold about you.

- The right to request correction of any inaccurate or incomplete data.

- The right to request deletion of your personal data.

- The right to request the restriction of processing your data.

- The right to data portability.

- The right to withdraw consent at any time where we are relying on consent to process your personal data.

 

To exercise any of these rights, please contact us using the contact details provided below.

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9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically for any updates.

 

10. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Renew Women’s Fitness and Wellbeing  

Newhall Farm

Budlake

Devon

EX5 3LW

Email: hello@renewwomensfitness.com

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